Custom Communication Tags
Build a structured understanding of unstructured communications. Define your own taxonomy and our evaluators apply it consistently across emails, chats, reviews, and surveys — turning raw text into analyzable, queryable data.
24-48 hours
Standard delivery
Multi-rater
Consensus scoring
REST API
Webhooks included
Real-time
Live dashboard
Use Cases
What you can do with Custom Communication Tags
- Voice of customer programs
- Survey response analysis
- Social listening classification
- Internal communications audit
Built For
Teams that use this service
How It Works
Three steps to verified results
Upload your data
Submit your dataset through our dashboard or API. The Custom Communication Tags template auto-configures everything.
Expert evaluation
Trained evaluators process each item using the service rubric. Multi-rater consensus ensures accuracy.
Export results
Download via dashboard, CSV, or receive through API webhooks. Full audit trail and confidence scores included.
Trusted by data teams worldwide
Quality-controlled results for every project
98%
Accuracy
24hr
Avg. turnaround
24
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Learn moreStart using Custom Communication Tags today
Create a free account, upload your data, and get quality-verified results. No contracts, no minimums.